Privacy Policy

Last Updated: October 29, 2026

This Privacy Policy describes how NL INTERNATIONAL LLC d/b/a FR Brands (“FKN Rich,” “FR Brands,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit fknrich.com, purchase our products, contact us, or interact with our services.

1. Information We Collect

Depending on how you interact with our website, we may collect:

• Contact information: Name, email address, phone number, and billing and shipping addresses.

• Order information: Products purchased, order history, transaction details, returns, and fulfilment information.

• Payment information: Transaction and payment confirmation details. Payment card information is processed through authorized payment service providers.

• Device information: IP address, browser type, device identifiers, cookies, website activity, and related technical information.

• Marketing information: Email and SMS preferences, campaign interactions, and advertising-related information.

• Customer service information: Messages, support requests, feedback, and communications.

We may obtain information directly from you, automatically through our website, or from service providers and business partners.

2. How We Use Your Information

We use personal information to:

• Process payments, fulfil orders, and arrange deliveries.

• Provide customer support, exchanges, refunds, and warranty assistance.

• Maintain and improve our website, products, and customer experience.

• Detect fraud, prevent abuse, and protect our business and customers.

• Send transactional communications, including order confirmations and shipping updates.

• Send promotional emails and text messages when permitted by applicable law.

• Measure website performance and marketing effectiveness.

• Comply with applicable legal, tax, regulatory, and accounting obligations.

We process personal information only where we have an appropriate legal basis or other lawful authorization.

3. Sharing Personal Information

We may share information with third parties that support our business, including:

• Shopify, our ecommerce platform.

• Payment processors and fraud-prevention providers.

• Shipping, fulfilment, and logistics providers.

• Customer support and communications platforms.

• Analytics, marketing, and advertising service providers.

• Professional advisers and legal or regulatory authorities where appropriate.

We do not authorize these providers to use information beyond their permitted purposes.

Certain advertising and analytics disclosures may qualify as a “sale” or “sharing” of personal information under applicable US state privacy laws. Where required, we provide relevant notices and opt-out rights.

4. Cookies and Advertising

Our website uses cookies, pixels, and similar technologies to support checkout, remember preferences, analyze site traffic, improve our services, and provide relevant advertising.

You can manage cookies through browser settings and any privacy controls available on our website. Where required by law, we honor applicable opt-out requests and recognized privacy preference signals.

5. Marketing Communications

If you subscribe to marketing communications, you may receive information about offers, new products, restocks, and promotions.

You can unsubscribe from promotional emails using the unsubscribe link contained in those messages.

Where SMS marketing is available, you can opt out by replying STOP. Message and data rates may apply.

Opting out of marketing does not prevent necessary transactional or customer-service communications.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of eligible information.

• Request a portable copy of eligible information.

• Opt out of certain targeted advertising or the sale or sharing of personal information.

• Withdraw consent where processing relies on consent.

• Appeal certain privacy-request decisions.

To exercise your rights, email sales@fknrich.com.

We may verify your identity before processing a request. We will respond within applicable legal timeframes and will not unlawfully discriminate against you for exercising privacy rights.

7. Data Security and Retention

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No online service can guarantee absolute security.

We retain information only for as long as reasonably necessary to fulfil legitimate business purposes, comply with legal obligations, resolve disputes, and maintain required records.

8. International Data Transfers

Our company is based in the United States. Personal information may be processed in the United States and other countries where our service providers operate.

Where applicable law requires safeguards for international transfers, we will implement appropriate measures.

9. Children's Privacy

Our website and products are not directed toward children. We do not knowingly collect personal information from children in violation of applicable privacy laws.

Please contact us if you believe a child has provided information requiring deletion.

10. Third-Party Websites

Our website may contain links to third-party services. Their privacy practices are governed by their own policies, and we encourage customers to review those policies.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, technology, or applicable law.

The updated version will be posted on this page with a revised date. Additional notice will be provided where legally required.

12. Contact Information

NL INTERNATIONAL LLC d/b/a FR Brands

1457 SE Summit Trl
Stuart, FL 34997
United States

Email: sales@fknrich.com

Website: https://fknrich.com